WhatsApp AI chatbot for a café
An AI assistant on the café's WhatsApp that replies instantly to customer questions, day and night, and hands the conversation to a staff member when needed.
Instant replies on WhatsApp, even during the rush
Answers menu, opening hours and location questions
Grounded in the café's own information
Hands over to staff when a customer asks
The problem
Customers message the café on WhatsApp all day with the same questions, and staff can't answer while they're serving.
How we built it
- 1
Connected to the café's WhatsApp, so customers get answers in the chat they already use.
- 2
Loaded with the café's own information so replies stay accurate and on-brand.
- 3
Anything the assistant can't handle is passed to staff with the full conversation attached.